FAQ

Can I really plant the label on the soap and shampoo bars?

Yes, see this link for planting instructions and wildflower seeds the labels will grow. How to plant my label.

Do you offer local pick up in Niverville?

Yes, when you get to the shipping section at checkout you will be able to select local pick up or shipping, select local pick up. We will contact you once your order is ready for pick up and provide pick up directions. 

We are located at 290 Main Street in Niverville. Please note, we do not have a storefront but we are able to accommodate local pick up.

Do you offer free shipping?

Yes, we offer free shipping on orders within Canada that are  $50+ CAD.

We offer flat rate shipping of $14 to any orders going to the USA.

Is it true that natural soaps don't last as long as commercial soaps?

Yes, that's because commercial soap is made with synthetic detergents and hardening agents to elongate the life of their bars. Now, do you really want all that grossness on your skin? Didn't think so!

Here's how you're going to keep your new SOAK Bath Co, natural soap bar living its longest life. First, invest in a soap dish or a soap bag so the bar isn't sitting in a puddle of water. You can find them in the Soap Saver section. Make sure your soap bar doesn't sit in a stream of shower water when not being used. The reason natural soap disintegrates faster than commercially made bars, is because the water wears away at the ingredients. The goal is to keep the soap dry between uses.

Once you're ready to use your beautiful bar, we recommend slicing the bar into four separate pieces. Simply cut your bar with a chef's knife and cutting board into quarters, it's like cutting up a carrot. Then bring one piece into the shower, tub or by the sink. This allows the wedges you're not using to stay dry until you need them! You can also watch this video on instagram @cksoakbathco channel where we talk about how to preserve your natural soap bar.  

My hands are so dry from hand washing, which bar do you recommend for dry skin?

We're so glad you asked, the reason we started making soap years ago was because of a bad case of eczema. We highly recommend using the Neem Oil Soap bar on a daily basis to help manage eczema. Neem is a plant grown in India that has a lot of nourishing and moisturizing properties. If you're looking for something for dry skin, look up the Neem Oil Soap bar. The Neem Oil Soap bar can be used on the face, full body and/or the hands. 

If you need a little more added moisturizer, you may also be interested in the Dry Skin Bundle.

My skin is so oily and I'm trying to manage breakouts. Which soap bar would you recommend?

Our top recommendation would be the Charcoal Tea Tree Soap bar. We use activated charcoal in this soap bar which naturally helps to pull impurities and excess oils from the skin. Meanwhile, the Tea Tree Essential oil is a natural astringent, and has been suggested to tighten pores and calm redness on the skin. This bar can be used on the face, full body and/or the hands. 

If you're not into the smell of Tea Tree, we have created another charcoal soap alternative, the Charcoal Lavender Soap bar. The activated charcoal in this bar helps pull impurities from the skin and the lavender essential oil has been suggested to soothe redness on the skin. 

Do you have any unscented soap bars?

Yes, the Aloe Vera Soap bar and the Neem Oil Soap bar are unscented, with no added fragrance or essential oils to either recipe. 

Do you have a shampoo bar?

Yes, currently we have one variety of the zero waste shampoo bar. If you've never used a shampoo bar before, we highly recommend you watch this instagram video on how to use a shampoo bar. A shampoo bar will be an adjustment for your hair so there will be a transition period of 4-5 weeks while your hair and scalp adapts to the different form of shampoo. 

Will your bath bombs leave colouring on my tub, skin or towel?

Nope! Each bath bomb is made with a plant based emollient to ensure the oil, water and colour components of the bath bomb don't stick to the tub, skin or towel.

We put together a video on instagram @cksoakbathco to demonstrate this: Why our bath bombs don't stain your tub, towel or your skin!

Will the bath bombs that have botanicals like rose petals, lavender buds and calendula petals make a mess of my tub?

Sadly, yes. But it's worth it for the spa like experience am I right? We have a quick cleaning hack to share with you on this. Once you're done with your new favourite bath bomb, let the botanicals dry in the tub overnight. In the morning, you'll find they've dried and can easily be cleaned up by taking a vacuum to suck them up! You can wipe down the tub with a dry cloth first if it's clinging to the side of the tub, but the vacuum works great!

How do I use the Cocoa Butter Bath Melts?

The Cocoa Butter Bath Melts are made primarily of raw cocoa butter, giving them a naturally rich chocolate scent. There are no added scents to these bath melts. Each pack comes with six squares, we recommend cutting the squares in half to  stretch the package into 12 baths. And really, you just need the half to be effective. Drop the square into a warm bath and you will see it melt into an oil within a minute or two. Massage that oil into the skin while you're in the tub and you'll feel your skin become so hydrated and moisturized. When you decide to get out of the tub (careful, it's slippery) just dab the water off your skin with a towel so you can keep as much of the butter hydrating your pores as possible. 

You can watch this video on instagram @cksoakbathco about what the bath melts are made from and how to use them

Where can I find your product local to me?

You can find our list of Stockists to see if we're in a store near you!

Do you sell your products wholesale?

Yes, follow the link below to set up a wholesale account or you can send us an email at hello@cksoakbathco.com to get more information! 

https://soak-bath-co.myshopify.com/a/wsg/proxy/login

Do you offer Corporate gifting + pricing?

Yes! We have pre-assembled gift sets to make your client gift giving a cinch! We are also open to corporate pricing on individual items. Please reach out to Candace at hello@cksoakbathco.com with quantities required and we'd be happy to discuss!

 

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