U.S Shipping

Important Information for U.S. Customers

All orders shipped to the United States are subject to UPS brokerage fees due to U.S. import regulations.

These fees are charged by UPS and are the responsibility of the recipient. They are not included in your order total and are not covered by any free shipping promotion offered by SOAK Bath Co.

UPS brokerage fees typically range from approximately $10–$30 USD per shipment, depending on the value of the order.

UPS may collect payment at the time of delivery or may contact you by email or text message with instructions to pay the brokerage fees before your package is delivered.

Please note that these brokerage fees are separate from the shipping charges shown at checkout and are payable directly to UPS.