Can I really plant the label on the soap and shampoo bars?
Yes, see this link for planting instructions and wildflower seeds the labels will grow. How to plant my label.
Do you offer local pick up in Niverville?
Yes, we offer Local Pick Up at our studio in Niverville, Manitoba. If you're within driving distance and want to make the trip to pick up your new goodies we'd love for you to take us up on this!
How to let us know you'll be picking up at our studio: Add all your favourite goodies to your cart, then when you get to the shipping section at checkout you will be able to select Local Pick Up or Shipping, select Local Pick Up. Once your order comes through, our shipping team will assemble your lovely order and email you the moment it's ready for pick up. We typically fulfill Local Pick Up orders within 1 business day. We will contact you once your order is ready for pick up and provide pick up directions.
We are located at 290 Main Street in Niverville. Please note, we do not have a storefront.
Do you offer free shipping?
Yes, we offer free shipping on orders within Canada that are $99+ CAD (not including discounts or taxes). If your order is below $99 we offer flat rate shipping of $14 within Canada.
We offer free shipping on orders to the USA that are $150+ (not including discounts or taxes), for any orders below $150 we offer flat rate shipping of $14 to any orders going to the USA.
Is it true that natural soaps don't last as long as commercial soaps?
Yes, that's because commercial soap is made with synthetic detergents and hardening agents to elongate the life of their bars. Now, do you really want all that grossness on your skin? Didn't think so!
Here's how you're going to keep your new SOAK Bath Co, natural soap bar living its longest life. First, invest in a soap dish or a soap bag so the bar isn't sitting in a puddle of water. You can find them in the Soap Saver section. Make sure your soap bar doesn't sit in a stream of shower water when not being used. The reason natural soap disintegrates faster than commercially made bars, is because the water wears away at the ingredients. The goal is to keep the soap dry between uses.
Once you're ready to use your beautiful bar, we recommend slicing the bar into four separate pieces. Simply cut your bar with a chef's knife and cutting board into quarters, it's like cutting up a carrot. Then bring one piece into the shower, tub or by the sink. This allows the wedges you're not using to stay dry until you need them! You can also watch this video on instagram @cksoakbathco channel where we talk about how to preserve your natural soap bar.
My hands are so dry from hand washing, which bar do you recommend for dry skin?
We're so glad you asked, the reason we started making soap years ago was because of a bad case of eczema. We highly recommend using the Neem Oil Soap bar on a daily basis to help manage eczema. Neem is a plant grown in India that has a lot of nourishing and moisturizing properties. If you're looking for something for dry skin, look up the Neem Oil Soap bar. The Neem Oil Soap bar can be used on the face, full body and/or the hands.
If you need a little more added moisturizer, you may also be interested in the Dry Skin Bundle.
My skin is so oily and I'm trying to manage breakouts. Which soap bar would you recommend?
Our top recommendation would be the Charcoal Tea Tree Soap bar. We use activated charcoal in this soap bar which naturally helps to pull impurities and excess oils from the skin. Meanwhile, the Tea Tree Essential oil is a natural astringent, and has been suggested to tighten pores and calm redness on the skin. This bar can be used on the face, full body and/or the hands.
If you're not into the smell of Tea Tree, we have created another charcoal soap alternative, the Charcoal Lavender Soap bar. The activated charcoal in this bar helps pull impurities from the skin and the lavender essential oil has been suggested to soothe redness on the skin.
Do you have any unscented soap bars?
Do you have a shampoo bar?
Yes, currently we have one variety of the zero waste shampoo bar. If you've never used a shampoo bar before, we highly recommend you watch this instagram video on how to use a shampoo bar. A shampoo bar will be an adjustment for your hair so there will be a transition period of 4-5 weeks while your hair and scalp adapts to the different form of shampoo.
Will your bath bombs leave colouring on my tub, skin or towel?
Nope! Each bath bomb is made with a plant based emollient to ensure the oil, water and colour components of the bath bomb don't stick to the tub, skin or towel.
We put together a video on instagram @cksoakbathco to demonstrate this: Why our bath bombs don't stain your tub, towel or your skin!
Will the bath bombs that have botanicals like rose petals, lavender buds and calendula petals make a mess of my tub?
Sadly, yes. But it's worth it for the spa like experience am I right? We have a quick cleaning hack to share with you on this. Once you're done with your new favourite bath bomb, let the botanicals dry in the tub overnight. In the morning, you'll find they've dried and can easily be cleaned up by taking a vacuum to suck them up! You can wipe down the tub with a dry cloth first if it's clinging to the side of the tub, but the vacuum works great!
How do I use the Cocoa Butter Bath Melts?
The Cocoa Butter Bath Melts are made primarily of raw cocoa butter, giving them a naturally rich chocolate scent. There are no added scents to these bath melts. Each pack comes with six squares, we recommend cutting the squares in half to stretch the package into 12 baths. And really, you just need the half to be effective. Drop the square into a warm bath and you will see it melt into an oil within a minute or two. Massage that oil into the skin while you're in the tub and you'll feel your skin become so hydrated and moisturized. When you decide to get out of the tub (careful, it's slippery) just dab the water off your skin with a towel so you can keep as much of the butter hydrating your pores as possible.
You can watch this video on instagram @cksoakbathco about what the bath melts are made from and how to use them.
Where can I find your product local to me?
We love it when you support our retail partners and shop small. By purchasing our product from the stores that carry the SOAK Bath Co product line you're supporting two small businesses with your purchase - so thank you! You can find our list of Stockists to see if we're in a store near you! When you get to our Stockist Locator just type in your town, city or postal code/zip code and the map will pull up the shops nearest to you that carry our product line. Please note that each store carries a different selection of our product line.
Do you sell your products wholesale?
Yes, we love partnering with boutique shops, florists, gift box companies and refilleries just to name a few - the majority of our business is wholesale! If you'd like to apply to our wholesale program, fill out the application here and our team will review it within 1 -2 business days! Apply for wholesale: https://forms.gle/8ewDaGwYi3ndbMYb9
If you are a wholesale buyer and are already on Faire Wholesale you can find our shop here: https://faire.com/direct/soakbathco
If you're an existing wholesale customer of the SOAK Bath Co brand you can order direct from us at www.wholesalecksoakbathco.com
Do you offer Corporate gifting + pricing?
Yes! We have pre-assembled gift sets to make your client gift giving a cinch! We are also open to corporate pricing on individual items. Please reach out to Candace at firstname.lastname@example.org with quantities required and we'd be happy to discuss!
I'm a wholesale customer: is it cheaper to order SOAK Bath Co product direct from you or to order through Faire wholesale?
This answer can vary depending on what is important to you and your business at the time of placing an order and where your shop is based: Canada vs USA. As a brand, Faire does take a commission from each sale if you place an order with us there and have first discovered us there.
For our Canadian Wholesale Partners:
We don’t offer additional discounts for ordering directly, however, you can minimize some of your costs by ordering direct from us vs. Faire as we are both based in Canada. When you order on Faire Wholesale, Faire will charge you in U.S. Dollars and will charge a USD to CAD conversion fee when they process your payment, you will not necessarily see this on your Faire invoice but you will find the extra fees on your credit card statement when Faire processes the payment.
It does cost you more to order from us on Faire Wholesale if you are a Canadian shop. However, Faire offers Net 60 terms on orders where we do not. When ordering direct we require payment for your order before the order is shipped. If your business is in a position where it is more valuable to have Net 60 terms on an order then we recommend placing your order with us through Faire.
If you're placing an order with SOAK Bath Co on Faire Wholesale, please order using this link to minimize the commission taken from the order: https://faire.com/direct/soakbathco
For our United States Wholesale Partners:
It will be more beneficial for you to place an order with SOAK Bath Co through Faire Wholesale at https://faire.com/direct/soakbathco
As a U.S. based company, Faire will process your order with us in USD so you will benefit from not incurring additional exchange rates in ordering with SOAK Bath Co. Faire will also extend to you Net 60 terms on orders which may be helpful for cash flow.
If you are a wholesale buyer in the USA and you'd like to place an order with SOAK Bath Co directly you can do so on this website www.wholesalecksoakbathco.com
Whether you are placing a wholesale order with SOAK Bath Co directly at www.wholesalecksoakbathco.com or on Faire Wholesale at https://faire.com/direct/soakbathco you will receive the same high level of customer service, fast shipping and incredible, quality product standards!